Exchanging Your Product
If you’d like to exchange a mattress or pillow (for example, a different firmness or model), please reach out to our support team.Exchanges are subject to availability. If the requested item is unavailable, we’ll offer a refund or store credit.
Return Shipping Costs
Return shipping costs are the responsibility of the customer, unless the product is defective or incorrect. We recommend using a tracked shipping service, as we cannot be responsible for untracked returns.