Privacy Policy

When you visit our website, place an order, or contact us, we collect personal information that you voluntarily provide. This may include your name, email address, phone number, billing and shipping address, order details, and any information you share during customer service interactions.

Payment information is processed securely through third-party payment providers. For security reasons, we do not store or have access to your full credit card or banking details.

We also automatically collect certain information when you browse our website. This may include your IP address, browser type, device information, pages viewed, time spent on the site, referral sources, and approximate location.

We use your information to operate our business and provide our services. This includes processing and fulfilling orders, providing customer support, sending order confirmations and updates, responding to inquiries, and assisting with checkout or abandoned carts.

We also use information to improve our website, analyze performance, measure advertising effectiveness, prevent fraud, and maintain the security of our systems.

Marketing communications are only sent when you have provided explicit consent.

(No Marketing Opt-In Required)

We may contact you by phone, email, or SMS without marketing opt-in when the communication is necessary to support your interaction with our website or your order. These communications are considered transactional or service-related and may include:

• Order confirmations and status updates
• Shipping and delivery notifications
• Payment or checkout assistance
• Responses to customer service inquiries
• Abandoned cart assistance intended to help complete a purchase

These messages are not promotional in nature and are sent solely to provide service or support.

You may request to limit or opt out of non-essential customer communications at any time. Please note that doing so may affect our ability to fully support your order or resolve issues.

(Explicit Opt-In Required)

We will only send marketing emails or marketing SMS messages if you have explicitly opted in.

Marketing communications may include promotions, discounts, product launches, brand updates, or educational content. Marketing consent is not required to browse our website or make a purchase.

You may opt out of marketing communications at any time:

• Email: by clicking the unsubscribe link in any marketing email
• SMS: by replying STOP

Opting out of marketing communications does not affect transactional or customer support messages unless you explicitly request otherwise.

If you opt into SMS marketing, you consent to receive marketing messages from The Ultimate Snooze. Message frequency may vary.

Message and data rates may apply. You can unsubscribe from marketing SMS at any time by replying STOP.

Transactional or customer support SMS messages may still be sent when necessary to complete or support your order, unless you request full SMS opt-out.

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. However, we may use third-party service providers to send you transactional text messages related to your order status, shipping updates, and abandoned cart reminders. These communications are informational in nature and relate directly to your purchase or potential purchase with us.

Our website is hosted on Shopify, which provides the e-commerce platform that allows us to sell products online. Payments are processed securely through Stripe and other Shopify-supported payment providers. These providers handle payment data in accordance with their own privacy policies and security standards.

We use cookies and similar technologies to operate, maintain, and improve our website.

This may include analytics and marketing tools such as Google Analytics 4 (GA4), Microsoft Clarity, Meta (Facebook) Pixel, and TikTok Pixel. These tools help us understand how visitors interact with our website, identify usability issues, and measure advertising performance.

Additional analytics or marketing pixels may be implemented in the future as part of our ongoing optimization and advertising efforts.

You can manage or disable cookies through your browser settings.

We respect your privacy and do not sell, rent, or trade your personal information.

We may share limited information with trusted third-party service providers who assist with payment processing, order fulfillment, customer communications, website hosting, analytics, and advertising services. These providers are permitted to use your information only as necessary to perform their services for us.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no system can be guaranteed to be completely secure, we take appropriate steps to reduce risk and protect your data.

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If you have questions about these Terms of Service, please contact us:

The Ultimate Snooze LLC
102 Oneida Street Pueblo,
CO 81003

Email: info@TheUltimateSnooze.com

We may contact you using the information you provide for customer support or transactional purposes, including order assistance or abandoned cart follow-ups.