Privacy Policy & Terms & Conditions
Last Updated: January 29, 2026
This page explains how The Ultimate Snooze LLC (“The Ultimate Snooze,” “we,” “us,” or “our”) collects, uses, and protects your information, as well as the terms that govern your use of our website and services. By accessing or using https://theultimatesnooze.com, you agree to the Privacy Policy and Terms & Conditions outlined below. If you do not agree, please discontinue use of our website.
Privacy Policy
Information We Collect
When you visit our website, place an order, or contact us, we collect personal information that you voluntarily provide. This may include your name, email address, phone number, billing and shipping address, order details, and any information you share during customer service interactions.
Payment information is processed securely through third-party payment providers. For security reasons, we do not store or have access to your full credit card or banking details.
We also automatically collect certain information when you browse our website. This may include your IP address, browser type, device information, pages viewed, time spent on the site, referral sources, and approximate location.
How We Use Your Information
We use your information to operate our business and provide our services. This includes processing and fulfilling orders, providing customer support, sending order confirmations and updates, responding to inquiries, and assisting with checkout or abandoned carts.
We also use information to improve our website, analyze performance, measure advertising effectiveness, prevent fraud, and maintain the security of our systems.
Marketing communications are only sent when you have provided explicit consent.
Customer Support & Transactional Communications
(No Marketing Opt-In Required)
We may contact you by phone, email, or SMS without marketing opt-in when the communication is necessary to support your interaction with our website or your order. These communications are considered transactional or service-related and may include:
- Order confirmations and status updates
- Shipping and delivery notifications
- Payment or checkout assistance
- Responses to customer service inquiries
- Abandoned cart assistance intended to help complete a purchase
These messages are not promotional in nature and are sent solely to provide service or support.
You may request to limit or opt out of non-essential customer communications at any time. Please note that doing so may affect our ability to fully support your order or resolve issues.
Marketing Communications
(Explicit Opt-In Required)
We will only send marketing emails or marketing SMS messages if you have explicitly opted in.
Marketing communications may include promotions, discounts, product launches, brand updates, or educational content. Marketing consent is not required to browse our website or make a purchase.
You may opt out of marketing communications at any time:
- Email: by clicking the unsubscribe link in any marketing email
- SMS: by replying STOP
Opting out of marketing communications does not affect transactional or customer support messages unless you explicitly request otherwise.
SMS Messaging Disclosure
If you opt into SMS marketing, you consent to receive marketing messages from The Ultimate Snooze.
Message frequency may vary. Message and data rates may apply. You can unsubscribe from marketing SMS at any time by replying STOP.
Transactional or customer support SMS messages may still be sent when necessary to complete or support your order, unless you request full SMS opt-out.
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. However, we may use third-party service providers to send you transactional text messages related to your order status, shipping updates, and abandoned cart reminders. These communications are informational in nature and relate directly to your purchase or potential purchase with us.
E-Commerce Platform & Payments
Our website is hosted on Shopify, which provides the e-commerce platform that allows us to sell products online. Payments are processed securely through Stripe and other Shopify-supported payment providers. These providers handle payment data in accordance with their own privacy policies and security standards.
Analytics, Cookies & Advertising Technologies
We use cookies and similar technologies to operate, maintain, and improve our website.
This may include analytics and marketing tools such as Google Analytics 4 (GA4), Microsoft Clarity, Meta (Facebook) Pixel, and TikTok Pixel. These tools help us understand how visitors interact with our website, identify usability issues, and measure advertising performance.
Additional analytics or marketing pixels may be implemented in the future as part of our ongoing optimization and advertising efforts.
You can manage or disable cookies through your browser settings.
Data Sharing & Selling
We respect your privacy and do not sell, rent, or trade your personal information.
We may share limited information with trusted third-party service providers who assist with payment processing, order fulfillment, customer communications, website hosting, analytics, and advertising services. These providers are permitted to use your information only as necessary to perform their services for us.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no system can be guaranteed to be completely secure, we take appropriate steps to reduce risk and protect your data.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Terms & Conditions
Use of Website & Orders
By using our website, you agree to comply with these Terms & Conditions. We reserve the right to update product descriptions, pricing, availability, and content at any time without prior notice.
Orders may be canceled or refused due to technical errors, pricing inaccuracies, suspected fraud, or incorrect or incomplete information.
Secure Payments
All payments are processed through secure third-party payment providers. The Ultimate Snooze does not store or have access to your full payment information.
Comfort & Product Disclaimer
Comfort, firmness, and feel are subjective and may vary from person to person. We are not responsible for individual comfort preferences, provided the product delivered matches the description and specifications listed at the time of purchase.
Materials & Allergy Disclaimer
Our products are made using natural and organic materials, including organic Talalay latex, organic wool, and organic cotton. While these materials are commonly considered hypoallergenic and are selected for their safety and quality, individual sensitivities and allergic reactions can vary.
The Ultimate Snooze does not guarantee that our products are free from allergens and is not responsible for allergic reactions, sensitivities, or health responses that may occur as a result of using our products. Customers with known allergies or sensitivities, including latex sensitivity, should consult a medical professional prior to purchase and use.
By purchasing and using our products, you acknowledge and accept responsibility for determining whether the materials are suitable for your individual health needs.
Intellectual Property
All content on this website, including text, images, graphics, logos, videos, and design elements, is the property of The Ultimate Snooze LLC and is protected by intellectual property laws. This content may not be copied, reproduced, distributed, or used without prior written permission.
Limitation of Liability
To the fullest extent permitted by law, The Ultimate Snooze LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of the United States of America, without regard to conflict-of-law principles.
Contact Information
If you have questions about this Privacy Policy or Terms & Conditions, please contact us:
The Ultimate Snooze LLC
102 Oneida Street
Pueblo, CO 81003
📧 Email: info@TheUltimateSnooze.com
We may contact you using the information you provide for customer support or transactional purposes, including order assistance or abandoned cart follow-ups.